We know for sure that the ultimate result always depends on the way it`s achieved. The experience and skills of our PMs and developers allow us to provide individual approach. We work taking into account specifics of the project and the business customer team, budgeting system and project timeframe. In order to achieve transparent and efficient development process alongside with the expected and successful result, we offer:
We use a variety of working tools, approaches and technologies, combine them depending on the specifics of the projects and the tasks which need to be carried out.
Intaro is one of the few companies in the market , which has competence “Large corporate implementation”, “1C-Bitrix” and the the first company in Russia, which passed Symfony-certification.
We often face tasks that require multithreading. Our specialists solve them successfully by means of Go language, which allows to:
Carrying out similar tasks by Python or PHP requires more resources.
Our team is trying to minimize trivial activities, errors and risks, reduce the development time and improve the quality and transparency of the code. We are able to implement changes in a project without any difficulties, as we use:
The concept of continuous integration reduces the development cycle and, as a result, time2market functionality, which is so important for the business customer.
Intaro company has a large experience in work with highload projects. To prepare the projects for highload, we are making the following:
After the successful development of the project we help to protect, preserve, develop the product and implement:
In order to understand the terms, work content and the cost of work properly, we are conducting a pre-project study: starting with gathering information on the current business processes of the company (instructions, process diagrams, structure, etc) and, if necessary, involving employees from customer's various departments that will work in retailCRM.
At the stage of the pre-project analytics, the project manager makes order processing schemes for all departments and the process of exchange between systems by means of ARIS, for example: warehouse system, site, retailCRM in the work of different departments, for example, call-center and corporate customers department.
Together with our technical specialist, we prepare a description of the data exchange traffic within the systems, where the exchange format, frequency/event, specification and etc. are noted.
The result of the pre-project study is the description of the functional requirements or the product requirements document, budget and implementation plan.
At this stage we individually build and simplify the work processes for each client, for example, we implement order processing by a robot without the participation of a manager, set up auto-reservation of goods in warehouses, taking into account the region and automatic creation of delivery requests for suppliers, if goods are not available; auto informers are tooltips for operators and etc.
All necessary integrations with services are set up in the process of implementation: delivery services, telephonies, cash desks, payment services, sms, e-mail and etc. via ready-made modules or API.
We set up customer segments by customized criteria for marketing mailings, use the mechanics of intellectual assistant Action Assistant to get repeated sales and work with orders.
We set up and connect the loyalty system, using the capabilities of retailCRM system or other services (Mindbox, SailPlay and etc.)
We use the principles of Continuous Integration (CI) in the process of project development. This allows to carry out the work duly, identify errors and efficiency problems before the implementation phase on production. Boxed and customized functionality of retailCRM is checked by autotests.
We prepare instructions and training program for users in the context of departments and activities in the process of implementation. The training is conducted in the agreed format: Skype, webinars, f2f and etc.
We provide technical support services and consultations, connect additional services, make changes to business processes. We draw up a project development plan in consultation with the customer, for example, setting up the loyalty system, connecting new departments, writing modules for potentially used services and etc.
Only partners with the competence "Large corporate implementation" can implement Enterprise solutions.
We carefully study and describe business processes of the organization participating in the implementation project and give an expert opinion on the possible optimization of the business process data.
We transfer all logic of existing business processes to Bitrix24, developing and describing their functional requirements in advance.
It is important to think through and develop the project's architecture carefully. This is the work of competent technical managers and specialists.
We set up various kinds of data exchanges between information systems within the whole chain. They are both periodic and operational and implemented by various methods and formats.
We integrate almost with any third-party information systems having differences in labour intensity of implementation.
If the company needs additional electronic signing of documents, we implement the digital signature in Bitrix24 system.
When the project is completed, you get carefully developed documentation that includes the product requirements document, scripts and plan for emergency/full/not full recovery of system, instructions for the development of the system's functionality and user instructions. The training of employees is carried out either via Skype call or directly on the territory of the customer.
During the working process and upon completing the project, we conduct different tests: